Shipping & Delivery

At Charme Maison , we are committed to providing a premium , seamless, and hassle-free delivery experience. Every order is handled with the utmost care, and we work with renowned logistics partners to ensure fast, secure shipping that meets the standards of excellence that define our brand.

Delivery times:

Each piece is carefully prepared before shipping, ensuring delivery within 1 to 3 business days after your order is confirmed. Our delivery times vary depending on your location:

France & Belgium : 5 to 10 working days.

Luxembourg & Switzerland : 7 to 12 working days.

Heavy Products : 10 to 20 working days.

Delivery Methods:

We offer several delivery options tailored to your requirements:

Standard Delivery : Free for purchases over a certain amount, guaranteeing careful and reliable transport.

Express Delivery : A premium option for an additional fee for expedited delivery.

Order Tracking : An exclusive tracking number will be sent to you upon shipment, allowing you to track your package with complete peace of mind.

Delivery costs:

Shipping costs are automatically calculated based on the weight and destination of your items. During certain seasons of the year, we offer free shipping and special promotions for our most loyal customers.

Delivery Areas:

We deliver with care and precision to France, Belgium, Luxembourg, and Switzerland . For any delivery requests outside of these regions, our customer service team is available to find the ideal, personalized solution for your needs.

Delivery Issues:

Your satisfaction is our top priority. If you encounter a problem with your delivery ( delay, lost or damaged package ), our customer service team is ready to assist you quickly and professionally to find a suitable solution.

Contact:

For any questions or assistance regarding delivery and shipping, we invite you to contact us at the following address: contact@charme-maison.com .

Thank you for placing your trust in Charme Maison , where every detail is designed to enhance your interior with elegance and serenity .